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Banker (#125,655,921) 

Location: worldwide (CV #125,655,921)

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Working as Manager at Citi Bank from June 2011 to till date.


•Working as Manager in all products (Credit Cards, Personal Loans, and Auto Loan) Collection & Recovery Sialkot Region.
•Carry out repossession and legal activities through external agencies and lawyers.
•Provide an ongoing feedback for improvement and changes in the product features e.g target market terms and conditions.
•Identify cases where recovery can be made without going into the litigation process and effecting recoveries from them.
•Monitor individual productivity and identify weak areas by taking appropriate measures to rectify defects.
•Conduct periodic staff evaluation with proper counseling / coaching.
•Liaise with other Departments / Units in order to seek their help whenever required.
•Ensure smooth cash flow as per Cash Handling Process.
•Maintain record of all settlement agreements made with customers.
•Obtain approval of principal write offs / other write off amounts, wherever applicable (as per delegation Matrix) from RCM / RCH / NCM / CCM and maintain its record on monthly basis.
•Timely revision of Collection & Recovery manual and other policy documents.
•Regular browsing of accounts and provide documented feedback / suggestions.

Personal Details

36 Years

Job Details

Employment Status
Full time or Contract / Freelance
Type of Salary
Salary plus bonus
Preferred Job Location

Educational Qualifications

Highest Qualification
Master's Degree  (Master of Sciences ( STATISTICS )) from University of the Punjab, Lahore  with 760/1200 Marks / Grade / Class

Professional Details

Professional Experience
7 Years 1 Month
Languages known
English  (Expert)

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