Techincal support officer (#1,001,509,954) 

Installing and configuring the system using different build technologies
Responsible for diagnosing & resolving hardware, software & end user problems
Troubleshooting the technical problem and implementing solution
Providing maintenance support and break-fix solution
Producing reports for senior manager
Troubleshooting the software issues DWCS5,Netbeans,and so more
Managing and monitoring the LAN environment and Desktop support
KEY SKILLS AND COMPETENCES
Experience of problem resolution & quality assurances procedures
Knowledge and experience of Networking (such as TCP/IP switches and routers)
Knowledge and experience of system administration (such as Dhcp, Dns, Active Directory, windows server 2012 r2, virtualization)
Ability to work well in team environment
Ability to communicate the complex IT issues with non-technical staff